Care Instructions & Repair Service
CARE INSTRUCTIONS
You have acquired a unique piece of jewelry, handcrafted from start to finish with glass and fire in our workshop in Barcelona. Each piece is distinct and possesses its own imperfections, making it one of a kind.
NAR's pieces are delicate and require special care. Please adhere to the following care recommendations to ensure the longevity of your jewelry.
Usage
Avoid drops and strong impacts to prevent breakage.
Cleaning
To restore the shine of your piece, use a cotton cloth soaked in glass cleaner or soapy water. This will rejuvenate its appearance without affecting the colors or transparency.
REPAIR SERVICE
NAR offers a repair service for damaged pieces. To evaluate repair feasibility, please email hello@nar-official.com with an image of the piece.
All NAR pieces come with a one-year warranty from the date of purchase, covering repair costs within this period. After the warranty expires, repairs are available at the customer's expense.
Shipping costs are the responsibility of the customer, and repairs are subject to material availability.
To request a repair, please email hello@nar-official.com with a detailed description, photos of the damaged piece, and proof of purchase.